Privacy policy

VV Digital Media AB is the data controller for the processing of personal data described in this policy.

VV Digital Media AB

Company registration number: 559456-4824

Email: info@vvdigitalmedia.com

Website: https://vvdigitalmedia.com/

If you have any questions about how we process your personal data, please contact us at the email address above.

When you contact us through the form on our website, we may collect:

name

telephone number

email address

the name of your clinic, company or business

any information you choose to provide when contacting us

information about which language version of the website was used when the form was submitted

We may also process information arising from our subsequent communication with you.

We process personal data in order to:

receive and handle enquiries

contact people who have expressed an interest in our services

assess whether a possible collaboration is viable

communicate by telephone, email or SMS, for example

administer and follow up prospective and existing client relationships

where applicable, provide information about our services, offers or other relevant marketing

comply with legal obligations that apply to our business

When you contact us or submit an enquiry, we process the personal data necessary to handle your enquiry and to take steps prior to entering into a possible agreement.

For certain processing we may also rely on a legitimate interest, for example to administer client relationships, follow up on previous contact and, where permitted, market our services.

Where consent is required for particular processing, we will obtain it separately.

You always have the right to object to the processing of your personal data for direct marketing. If you tell us that you no longer wish to receive such communication, we will stop that processing.

Personal data relating to people who have expressed an interest in our services but have not become clients is generally kept for no longer than 24 months from the most recent relevant contact.

If you become a client, your data may be kept for as long as needed to administer the client relationship, and thereafter for as long as necessary to comply with legal obligations or to establish, exercise or defend legal claims.

Data may be deleted earlier if it is no longer needed for the purpose for which it was collected.

We may use external suppliers to provide the systems and services our business requires, for example CRM systems, hosting, communication and technical operations.

Personal data submitted through the website's contact form is processed, among other places, in our CRM and follow-up system GoHighLevel/LeadConnector.

Suppliers processing personal data on our behalf may only process it in accordance with our instructions and applicable data protection rules.

We do not sell your personal data.

Some of our service providers may process personal data outside the EU/EEA. Where such a transfer takes place, it must rely on a permitted transfer mechanism and appropriate safeguards under applicable data protection law.

Depending on the circumstances, under the General Data Protection Regulation you have the right to:

be informed about how we process your personal data

request access to the personal data we process about you

request rectification of inaccurate or incomplete data

request erasure of your personal data

request restriction of processing

object to certain processing based on legitimate interest

object to direct marketing at any time

in certain cases receive your data in a structured, commonly used and machine-readable format

To exercise any of your rights, please contact us at info@vvdigitalmedia.com.

You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY) if you believe our processing of your personal data breaches data protection rules.

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or other unlawful processing.

We may update this privacy policy as our services, systems or legal obligations change. The latest version is always published on this page.